The Policy on Confirmation/Delivery of BIB includes the following parts.
1. Confirmation of BIB Number for the Race (Race Registration)

We will send the confirmation of the BIB number to the runner's (competitor's) email via the automatic email system of the website.

2. Delivery time
• After a successful payment, the website will automatically generate a BIB code and send it along with the confirmation of registration and successful payment to the email provided by the runner.

• Runners may change their preferred BIB number through the BIB number change service, subject to the stipulated BIB change fee.
• In some cases, if the code is not received in due course because of objective reasons such as the system error or slow Internet, runners can advise us by email to hanoi.marathon@dhavietnam.vn. We will promptly get back to you.

For any inquiries about the race information, please contact us via email for assistance.