Race Organizers Send Letter of Apology to Marathoners

Dear Fellow Runners,

Only a few minutes is left until the Start time and the streets of Hanoi autumn will be welcoming the passionate footsteps, the results of recent tireless efforts by you, the Race Organizing Committee (ROC) of the VPBank Hanoi Marathon ASEAN 2020 and the entire running community.

The ROC and a team of one thousands volunteers have been running at full speed in recent days to get ready for the race. But even though we are making effort to the last minute, we regret to inform you of a force majeure event when the flight taking finisher's medals cannot reach Hanoi before the night into October 18 so the medals can be handed over to runners by Hoan Kiem Lake.

We understand the joy will be more complete when the medals are to be awarded right at the Finish line. We are aware that this incident will affect your mind, for what we would like to receive your sympathy and understanding.

The pandemic has been fundamentally contained in Vietnam so that we have the opportunity to stride on Hanoi streets, but the real COVID-19 still exists out there, disrupting all trade activities, especially aviation and tourism. Flights are not only rare but also extremely indeterminate, and the ROC sincerely apologizes for not being able to do anything else so that the medals can be handed to you at the moment you cross the Finish line.

The ROC pledges to send the medal to you as soon as possible.

We wish you a successful marathon and once again thank you for sharing the footsteps of love with the VPBank Hanoi Marathon ASEAN 2020. Thank you for your deep love of Hanoi autumn and please accept our deepest apology for the incomplete love for failing to keep up our promise amid the pandemic. 

We would also like to have your accurate address from a form to be posted on the fan page on Monday, October 19, 2020.

 

Best regards,

The Race Organizing Committee of the VPBank Hanoi Marathon ASEAN 2020

Race Organizers Send Letter of Apology to Marathoners

 

17.10.2020

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